Administrative Installation should be done for each database

Using MSI-based Installer

1. Download Administrative MSI-based Installer

Download MSI installer from the Application Deployment Page.

2. Deploy in Per-machine Configuration

Use the downloaded MSI-based installer to deploy Workgroups Desktop Application for the database in per-computer configuration.

Using Executable File

1. Download Desktop Application Installer

Download the Virtual Ticket Installer Application from the Application Deployment Page.

2. Deploy in Per-machine Configuration

Use the downloaded Virtual Ticket Installer to deploy the Desktop Application.

The following command-line options can be used for your deployment scenarios:

Option	Description
--all-users	This option requires Administrator privileges. Initiate installation or uninstall process for all users on the target machine using Active Setup. Installer GUI will not appear if this option is used. The installation or uninstall will be performed automatically during user logon
--uninstall	Uninstall application. Can be used with --all-users flag.

Initiate installation for all users

Initiate uninstalling for all users

Troubleshooting

Every installation-related event will be logged into Windows Application Event Log.

Make sure Administrative Installation works in controlled environment:

• Log in using Administrator account.
• Run Administrative installation with desired installer (MSI or EXE).
• Check Windows Application Event Log. It shouldn't contain errors about Administrative installation.
• Log in using User account. Desktop Application should be installed during logon process.
• Check Windows Application Event Log. It shouldn't contain errors about Desktop Application installation.

Enabling system-wide verbose MSI logging can also be useful for troubleshooting MSI installations.