Like the forms, tickets, and finds in your system, your reports will likely also evolve over time in response to your changing needs and growth of your business. To help you with this, Virtual Ticket provides several convenient ways for you to edit and update your reports:

• Update your forms and corresponding reports: If your reports are based on forms, you can simply update the forms to accommodate your changes and then recreate the reports.
• Use the integrated report authoring capabilities: From Virtual Ticket, you can launch Microsoft Business Intelligence Development Studio (BIDS) to edit and update your reports. Because of the integration with Virtual Ticket, this is often the most convenient option for report authors that have access to Virtual Ticket and do their report development and maintenance in BIDS.
• Use the built in RDL export and import capabilities: This option is convenient if your report developers don't have access to Virtual Ticket (or even if you prefer to edit and maintain your reports in in something other than BIDS). By using this method you can easily export your report RDL files and send them to your report developer(s). When they send the changed/updated reports back to you, just re-import them into your system.

Procedures

Editing RDL files with Virtual Ticket's built-in workflow

Exporting report RDL files

Importing report RDL files

Related Topics

• Working With Reports
• Setting Up Reporting Services Access
• Creating Reports from Forms
• Adding and Configuring Externally Authored Reports
• Notes on Authoring Reports